ISS Mediclean ramp up lean programme at Imperial College Hospital Trust London
August 10, 2009
ISS Mediclean have now rolled out the next phase of their Lean initiative at Imperial College Hospital in London. After two very successful activities, based around the domestic and patient catering processes. With the support of the NAC Group, ISS have now identified further areas of their services and processes to apply the "lean" methodology, through their operational staff orientated improvement teams. Driven by the desire to deliver service excellence and a positive patient experience, ISS are committed to the empowerment and the encouragement of staff at all levels to be directly involved in the continuous improvement journey.